Changelog
Follow up on the latest improvements and updates.
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We're thrilled to announce our latest feature that adds even more flexibility to how you reward your affiliates, influencers, & brand ambassadors: our new Shopify Store Credit integration.
Now you can seamlessly pay rewards using store credit directly from your Shopify store!
💸 How it Works
Direct Store Credit with Seamless Shopify Integration: Instantly reward members with credit for your store, all tied into your existing Shopify checkout & customer accounts setup
Easy Sending & Tracking: Pay and track all store credit rewards directly in Buzzbassador, just like any other reward
Simple Redemption: Members can use their credit at your checkout just by logging into their customer account with the same email they use in Buzzbassador
🚀 Getting Started
Check out our help articles on how to set up and start paying Store Credit
Visit your Integrations page to get started!
More of a visual learner? Check out these videos tutorials:
Last week, we introduced our long-awaited Campaigns feature, starting with Meet Sales Goal Campaigns!
Now, brands can engage and motivate members to generate sales in a gamification-esque experience.
Learn more about Campaigns: https://help.buzzbassador.com/en/articles/9573927-what-is-a-campaign-and-how-does-it-work
fixed
improved
(2/2/2024) Recent Fixes & Improvements
- Enhance survey question spacing on application form - The spacing on the application form was improved to make the survey questions more visually appealing and easily readable.
- Dashboard date filter and graph issue- After the new year, some merchants noticed a bug where the graph on the dashboard wouldn't allow them to see data from the previous year (2023), and the graph formatting was convoluted. This issue was fixed.
We're excited to share that our newest payout platform integration with Tremendous is now live on Buzzbassador!
After much feedback on our PayPal Payouts integration and requests for other options, we can't wait to see how much Tremendous improves the ease of sending payouts with Buzzbassador 🙌
Why Tremendous is a game-changer:
➡️ Send cash to your members via over 600+ different payout methods -- including ACH/bank transfer, Venmo, and gift cards -- all through one platform
➡️ Seamlessly pay members using just their email address -- no need for them to create any account with Tremendous!
➡️ Auto-draft payments from a linked credit card or bank account instead of pre-loading a balance
➡️ Easy W9 collection and tax tracking, payment and balance reminders, and more!
Complete:
improved
fixed
(11/21/2023) Recent Fixes & Improvements
Improved:
- Auto-decline $0 rewards: Previously, if a commission was updated to be $0 -- either due to a cancelled/refunded order, or ineligibility based on program settings -- the reward was still left in due status. After this improvement, any reward that is worth $0 gets auto-declined so that it's out of the way and no longer hanging in due or processing.
- Member search improvements: Previously, the member log could only be searched by exact match for a member's email address or referral code. After this improvement, the member log can be searched by any portion of the member's first name, last name, email address, or referral code. For example, if your member's name is "Jane Doe", you can search "ja", and the search results will populate that member, as well as any other members who have "ja" in their name, email, or referral code.
Fixed:
- $0 reward bug:There was a bug where if a commission was zeroed out due to a cancelled/refunded order or ineligibility, the order connected to that reward would be hidden from the member's profile and the orders page. This has been fixed; so even if the reward is $0 or declined, the order that was generated in connection with that reward is still visible and tracked/counted within all parts of the interface.
new
improved
fixed
(11/9/2023) Retroactive YTD Changelog Update
Since our last update in March, we have launched quite a few product updates! To catch the changelog up to speed, here's a list of
just some
of what has been implemented since our last changelog update on 3/7/23:New:
- Free Shipping Discount & Referral Code Option: You can now choose Free Shipping codes as your members' exclusive discount offer and shareable referral offers
- Tag Applicants in Shopify: Previously we only added a tag to customers in Shopify that were approved members in your Buzzbassador account. With this update, we now have add customer tags to pending applicants from Buzzbassador as well. Using these customer tags allows you to more easily segment and identify Shopify customers by who is either (a) an active member of your affiliate/creator program or (b) a pending applicant of your program. These tags can be useful for using other apps to communicate with these customer segments (ex. if you want to send comms via a platform we don't integrate with yet), as well as many other use cases.
Improved:
- Klaviyo Integration Update: We completed a major update to our Klaviyo integration, adding the ability to segment and target your Buzzbassador members with Klaviyo outreach in more advanced ways than ever. You can now create Klaviyo flows to your creators based on their sales behavior, approval status, length of the relationship, and much more. Learn more about the Klaviyo integration updates here.
- Comprehensive Rewards UX Updates: We completed a massive update to our entire Rewards interface, including many requested user experience updates like the ability to export rewards details (spreadsheet), the ability to bulk-retry failed rewards, the ability to select and take any action on all rewards in bulk in one click, improved searchability of rewards tables, grouping rewards by member and status instead of listing each individually, and many more updates. Learn more about the new Rewards interface here.
Fixed:
- Validate Code is Unique at Application/Import Stage: We fixed a bug that was allowing duplicate referral codes to get past the new applicant/member import stage. Now, only unique referral codes will be created.
Previously, the select all checkbox would only select all of the rows on a single page.
Now, the merchant has the option to select either all on the current page, or all records total.
This has been applied to the Applicants and Members parts of the app as of 3/7/2023.
This new "Select all total" option on members & applicants will allow merchants to complete actions for all rows in 2 clicks, rather than needing to click through every page.
This enables easy bulk actions like the following:
- [APPLICANTS] Approve all applications
- [APPLICANTS] Decline all applications
- [MEMBERS] Delete all active members
- [MEMBERS] Re-assign all active members to a different program
fixed
(3/7/2023) Bug Fixes
Bug fixes launched March 7, 2023:
- Fixed: Minor bug affecting some users that was causing member imports to not appear in the merchant's account
- Fixed: A prior launch removed the ability to individually approve or decline one applicant from within the Application Details pop-up. This fix restores that ability (adding the buttons back).
User experience improvements launched March 7, 2023:
- Search members by referral code: You can now search the members list with referral codes in addition to member emails
- 1-click social media links on member profile: You can now pull up a member's social media profile (in a new tab) in just one click of the icon for the platform you want to open
- Dashboard calendar date picker: An improvement was pushed to prevent any confusion caused by merchants being able to select future dates with the calendar date picker.
- Application details text visibility: The text color in the application details pop-up has been changed to black, making it more clear and visible for all users
Buzzbassador has now launched a new way for merchants to recruit creators for their influencer/affiliate program - and more easily than ever.
With Buzzbassador's Discovery tool, you can now get matched with 25 creators hand-picked by a team of experts for your unique brand and goals.
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